Zonka Feedback

Build great-looking surveys with the easy-to-use Survey Builder. 💻 🖌️

All about the Survey Builder 💻

Track all your survey responses with custom variables

Personalize your questionnaire with our Custom Variables

Creating your first survey in Zonka Feedback is very easy with ready-to-use Survey Templates, question types, survey logic, and language.

Creating your First survey with Zonka Feedback 

What kind of surveys can you create with Zonka Feedback?

Learn how to configure settings for your Surveys, including General Settings, Offline & Online Survey Settings and Language Settings. ⚙️

Survey Settings ⚙️

Survey Theme

Customer Effort Score Surveys

Net Promoter Score Surveys

Customer Satisfaction Surveys

Measuring Customer Feedback Metrics with Zonka Feedback

Adding questions to a survey

Sonika Mehta

Prabhdeep Kaur

Learn how to easily create and customize Surveys and Feedback Forms with Zonka Feedback

Creating and Customizing your Surveys

Let's dive deeper into the Survey Question Types and the know more about the questions.

Survey Question Types

Section Break

Text Box

Dropdown

Radio Buttons

Checkbox

Picture Choice

Date

Ranking

Legal Terms

Image Capture

Matrix/ Rating Scale

Rating 3 Scale

Rating 4 Scale

Rating 5 Scale

Rating 7 Emotions

CSAT

Full Name

First Name

Last Name

Email

External ID

Mobile Number

Gender

Types of Survey Questions

Ask questions in the language your customers know and understand. Create Multilingual Surveys with Zonka Feedback 🌐

Multilingual Surveys in Zonka Feedback 🌐

Multilingual Surveys

Spot your happy customers from your respondent's group and promote your Brands 🏷️

Conditional URL Redirection

Redirect your respondents to different webpages based on locations.

Location-based Survey Redirection Logic

Survey Logic & Branching

Login into your Account

Go to Website

Find answers and get help from Intercom Support and Community Experts

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