Zonka Feedback

Sonika Mehta

Prabhdeep Kaur

Collect insights at every touchpoint to optimize experiences and enhance the entire customer journey.

Feedback and Survey Management

Learn the different ways how you can distribute your surveys and get feedback

Ways to Distribute your Surveys

Explore various methods to distribute surveys and gather valuable feedback from your audience.

Distributing your Surveys

Learn all about sending Email Surveys using Zonka Feedback 📧

Sending Email Surveys

Cheat-sheet to get started with Email Surveys 📧

Getting Started with Email Surveys in Zonka Feedback

Editing Email Survey Template

Getting Started

Send Options and setting Reminder in Email Surveys

How to upload Contacts to send Email Surveys?

Scheduling Email Surveys

Setup Email Surveys via APIs

Manage multiple email addresses in Zonka Feedback to personalize survey communications and boost engagement.

Using Multiple Email Addresses in Zonka Feedback

Ways of Sending Email Surveys

Learn how to add a survey within your Email Signature and get feedback from within your emails 📧

Email Signature Survey 📧

Embedding Survey Question in Email Surveys

Types of Email Surveys

Email Logs

More about Email Surveys

Reach out to your customers via text message and get quick responses with Zonka Feedback SMS surveys.

Sending SMS Surveys

Reach out to your customers via SMS Surveys. Learn how to get start collecting feedback through SMSes using Zonka Feedback

Getting Started with SMS Surveys in Zonka Feedback

Learn how to send SMS Surveys from the platform

Sending SMS Surveys from Zonka Feedback Platform

Learn how to trigger SMS Surveys from 3rd party tools and platforms

Triggering SMS Surveys with Integrations

Learn how to trigger and automate Zonka Feedback SMS Surveys by using APIs

Automating SMS Surveys with APIs

Learn different ways of uploading contacts to send SMS Surveys

Uploading Contacts to send SMS Surveys

Learn how to schedule SMS Surveys with Zonka Feedback

Scheduling SMS Surveys

Create surveys and send SMS Surveys while maintaining respondents' anonymity

Sending Anonymous SMS Surveys

Ways of Sending SMS Surveys

Learn how to start sending SMS Surveys by using Zonka Feedback's SMS Gateway.

Connecting Zonka Feedback's SMS Gateway to send SMS Surveys

Learn how to connect your own SMS Gateway Accounts to Zonka Feedback.

Connect your own SMS Gateway Account to send SMS Surveys

SMS Gateway Options

Send SMS surveys through text messages to recipients in over 100 countries using our SMS credit system.

What are SMS Credits?

Track your SMS Surveys and view their effectiveness with SMS Survey Logs

SMS Survey Logs

White Label your SMS Surveys with customized Sender IDs

White-Labelling your Zonka Feedback SMS Surveys (Setting SMS Header)

More about SMS Surveys

Master WhatsApp Surveys with Zonka Feedback to gather customer insights seamlessly and boost engagement.

Sending WhatsApp Surveys

Reach out to your customers via WhatsApp Surveys. Learn how to get start collecting feedback through WhatsApp using Zonka Feedback

Getting Started with WhatsApp Surveys

Learn how to configure WhatsApp templates in Zonka Feedback to send personalized and engaging survey messages seamlessly.

How to Configure a Template for WhatsApp Surveys

Learn how to send WhatsApp Surveys from the platform

Sending WhatsApp Surveys from Zonka Feedback Platform

Learn how to trigger WhatsApp Surveys from 3rd party tools and platforms

Triggering WhatsApp Surveys with Integrations

Learn how to trigger and automate Zonka Feedback WhatsApp Surveys by using APIs

Automating WhatsApp Surveys with APIs

Learn different ways of uploading contacts to send WhatsApp Surveys

Uploading Contacts to send WhatsApp Surveys

Learn how to schedule WhatsApp Surveys with Zonka Feedback

Scheduling WhatsApp Surveys

Ways of Sending WhatsApp Surveys

Learn to collect feedback from website visitors and gauge their experience with web widgets. 

Taking Feedback on Web

Gather quick and easy feedback from visitors on your website and users within your app with Zonka Feedback Web Feedback Platform.

Getting Started with Website Feedback 🌐

Learn how to install JS Client Code to your Website or In-App or In-Product to display and trigger Zonka Feedback Surveys. 🖥️

Installing Website Surveys using JS Client Code

Learn how to install Web Widgets and Microsurveys in your website and platform with the Google Tag Manager

Install Web Widgets with Google Tag Manager

Learn all about Survey Web Widgets — Side Tab Feedback Button, Popup Surveys Popover Surveys, Slide Up Surveys and Bottom Bar Surveys.

Web Survey Widgets 💬

Learn all about Embedded Surveys — their use case and how to add them to your website or in-app.

Embed Surveys 🗒️

Share your survey with a link or a scannable QR code anywhere by an easy copy and paste.

Link Surveys 🔗

Micro Surveys 💬

Types of Website Surveys

Learn how to target your web surveys to the right pages in your website and in-product

Targeting Web Surveys on Website and In-Product

Learn how to trigger survey widgets like Popups and Slideups based on user actions and events on your website or app.

Triggering Web Widgets Based on User Events

Website Survey Settings

Get Zonka Feedback App for Android Tablets & Smartphones 📱

Getting started with Offline & Kiosk Surveys

Get Zonka Feedback App for Android Tablets & Smartphones

Setting up Kiosk Mode in Android Feedback App

Get Zonka Feedback App for iPhone & iPads 📱

Setting up Kiosk Mode in iPhone & iPad Feedback App

Viewing Device Activity and Monitoring on Web App

Collecting Responses in Android App

Know how to gather feedback in-person with offline and kiosk survey options. 

Offline & Kiosks Surveys 

Collect instant one click feedback inside your android application wherever and whenever.

Mobile Surveys using Zonka's In-App SDKs

Mobile SDK

A roundup of all the current and a few upcoming integrations with Zonka Feedback. 🔗

Zonka Feedback Integrations Overview 🔗

Send automated Surveys to Customers on Zendesk and create tickets based on Survey Responses with Zendesk and Zonka Feedback Integration. 📝

Integrate Zendesk with Zonka Feedback 📝

With the Hubspot x Zonka Feedback Integration, you can create and update Contacts with Survey Responses and sync data and scores to Hubspot.

Integrate Hubspot with Zonka Feedback 🧑‍🦰🧑‍🦱

Get real-time Alerts and Custom Notifications on Slack. Send Surveys to Slack Channels and Users with Zonka Feedback Integrations. 💬

Integrate Slack with Zonka Feedback 💬

Automate adding new Zonka Feedback Survey Responses to Google Sheets. 📝

Integrate Google Sheets with Zonka Feedback 📝

Automate adding new Survey Respondents (Contacts) from Zonka Feedback to Mailchimp Audiences and Contact List 📭

Integrate Mailchimp with Zonka Feedback 📭

Send Post Purchase Surveys to customers directly after purchase on your Shopify Store with Zonka Feedback and Shopify Integration. 🛒

Integrate Shopify with Zonka Feedback 🛒

Automate adding new Survey Respondents (Contacts) from Zonka Feedback to Constant Contact 📭

Integrate Constant Contact with Zonka Feedback 📭

Integrate Freshdesk with Zonka Feedback📝

Follow up with customers who have filled Zonka Feedback Surveys from within Front App with Front & Zonka Feedback Integration. 📝

Integrate Front with Zonka Feedback 📝

Turn Zonka Feedback Survey responses as fields in your Airtable database.

Integrate Airtable with Zonka Feedback

Turn Zonka Feedback Survey Contacts as Leads and Deals in Pipedrive. Add information from Zonka Feedback Responses to Pipedrive Leads🧑‍💼

Integrate Pipedrive with Zonka Feedback 🧑‍💼

Send survey embedded emails to Customers and create conversations in  Help Scout with this integration 📝

Integrate Help Scout with Zonka Feedback

Conduct post meeting surveys and take post meeting feedback with the Zoom and Zonka Feedback Integration. 🤝

Integrate Zoom with Zonka Feedback 🤝

Trigger in-app surveys to your customers from Intercom Messenger 💬⭐😃

Integrate Intercom with Zonka Feedback 💬⭐😃

Create and update subscribers and deals directly to ActiveCampaign based on Zonka Feedback Survey Responses

Integrate ActiveCampaign with Zonka Feedback

Automate adding Leads and Contacts from new Zonka Feedback Survey Responses to SendFox and put your email marketing on autopilot.

Integrate Sendfox with Zonka Feedback 📧

Integrate Microsoft Dynamics 365 with Zonka Feedback

Integrate Jira with Zonka Feedback

Get real-time Custom Alerts and Notifications on your Teams account. Share Surveys on channels and with other users added in your team.

Zonka Feedback for Microsoft Teams

Connect Zonka Feedback to Google Business Profile

Integrations make it possible (and easy) to work with different tools. Zonka Feedbscn has APIs, Webhooks and plug and okay integrations with many tools to make it easy for you to connect the tools you use with Zonka Feedback and set up workflows. Learn all about the integrations, what the integrations can do, and how to set them up. 🔗

Apps & Integrations

Integration with Salesforce

Zonka for Salesforce

Getting Started with Zonka for Webex

Learn how to integrate Zonka with Webex to conduct surveys during virtual meetings and events. 

Zonka for Webex

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Go to Website

Find answers and get help from Intercom Support and Community Experts

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