Integrations connect Zonka Feedback to the software and tools you already use, making feedback management a breeze. With integrations, you can easily trigger surveys at various events like post purchase and after ticket is closed or sync feedback to your CRM and Help Desks.
In this article, you can understand the current integrations with Zonka Feedback as well as get a sneak peek into the upcoming integrations.
For tools you don’t see available here, you can integrate to Zonka Feedback using APIs, Webhooks as well as through Zapier.
If you’re looking for any specific integrations, or have any questions, please Contact Us and we will definitely take a look at it.
Getting Started with Integrations
Integrations can be turned on and off at the survey level. Once you’ve integrated a tool, it will be available to you for all your surveys. However, you can manage as well as turn it on and off at the survey level.
Make sure you’ve selected the right survey from the right hand side top while connecting an integration.
Zonka Feedback Integrations
You can set up Zonka Feedback’s out-of-the-box integrations within minutes. To know more about these integrations, read below and follow the links to understand their setup step-wise, in detail.
APIs: Create your custom integrations using our extensive REST APIs. Both GET and SEND APIs are available to enable triggering of Surveys from Zonka Feedback based on events in another tool as well as for syncing data from Zonka Feedback Survey Responses to other tools.
Read full Zonka Feedback API Documentation
Slack: Send your Zonka Feedback Surveys to Slack Users and Channels. Get new Survey Responses on your Slack Channels and Users as well as set Custom Notifications to receive on Slack in real-time.
Learn how to integrate Slack with Zonka Feedback
Google Sheets: Automate adding new survey responses to Google Sheets. You can create a new Google Sheet or add your survey responses to an existing one.
Learn how to integrate Google Sheets with Zonka Feedback
MailChimp: Automate adding of Contacts (Survey Respondents) to MailChimp as Audience when a new Survey Response is received, based on any conditions. Map all Zonka Feedback fields and MailChimp fields to easily add data along with Contact details.
Learn how to integrate MailChimp with Zonka Feedback