The Location-Based Survey Redirection Logic feature allows you to automatically redirect respondents to different surveys or URLs based on their location. This ensures respondents see the most relevant survey for their region, store, or branch.
Use this when:
You’re running surveys across multiple locations
You want respondents redirected to a location-specific survey
You need to manage store, branch, or region-wise feedback
📌 Available on Professional, Growth, and Enterprise plans.
How to set up Location-Based Redirection
Open your survey in Survey Builder
Go to Survey Settings > Logic > Location Redirection
Map each location to its corresponding survey or URL
Save and test to ensure correct redirection
Things to keep in mind
Works best for multi-location businesses like retail, healthcare, and hospitality
Redirects can be set to different surveys within Zonka Feedback or to external URLs
Make sure all location mappings are correct before publishing
Frequently Asked Questions
Can I redirect to external URLs?
Yes, you can redirect to both internal surveys and external links.
Does it work in offline surveys?
No, location-based redirection requires internet connectivity.
Can I add multiple redirection rules?
Yes, you can map multiple locations to different destinations.