Zonka Feedback

Learn about all the survey question types available in Zonka Feedback to create effective surveys.

Survey Question Types

Organize and structure your Zonka Feedback surveys with Section Breaks to improve clarity, flow, and respondent experience.

Section Break

Use the Text Box question in Zonka Feedback to collect open-ended, qualitative responses and gain deeper insights from your audience.

Text Box

Use the Dropdown question in Zonka Feedback to display a scrollable list of options for compact, single-choice answers in your surveys.

Dropdown

Collect single-select responses with visible options using the Radio Buttons question in Zonka Feedback.

Radio Buttons

Use Picture Choice in Zonka Feedback to collect visual-based responses with interactive image options.

Picture Choice

Collect accurate date inputs in your surveys using Zonka Feedback’s Date question with a simple calendar picker.

Date

Checkbox

Let respondents prioritize their choices with Ranking questions in Zonka Feedback using a simple drag-and-drop interface.

Ranking

Use the Legal Terms question in Zonka Feedback to display terms and collect required consent from respondents.

Legal Terms

Use the Image Capture question in Zonka Feedback to collect photos directly from respondents for visual feedback and documentation.

Image Capture

Use the Matrix / Rating Scale question in Zonka Feedback to collect structured ratings across multiple items in a single view.

Matrix/ Rating Scale

Capture quick sentiment feedback using the 3-point Rating Scale in Zonka Feedback for simple, visual responses.

Rating 3 Scale

Use the 4-point Rating Scale in Zonka Feedback to gather decisive, structured feedback without neutral responses.

Rating 4 Scale

Use the 5-point Rating Scale in Zonka Feedback to collect balanced satisfaction ratings with customizable labels and icons.

Rating 5 Scale

Use the 7 Emotions Rating Scale in Zonka Feedback to capture detailed emotional responses through a visual, emoji-based experience scale.

Rating 7 Emotions

Measure customer satisfaction easily with CSAT in Zonka Feedback using customizable scales and real-time insights.

CSAT

Measure customer loyalty and advocacy with NPS in Zonka Feedback using the 0–10 recommendation scale.

Measure customer effort with CES in Zonka Feedback to track ease of interactions and reduce friction in customer journeys.

Collect structured first and last names in surveys using the Full Name question in Zonka Feedback for clean and organized contact data.

Full Name

Use the Last Name question in Zonka Feedback to collect structured surname data and build complete customer contact records.

Last Name

Use the Email question in Zonka Feedback to capture valid respondent email addresses with built-in validation and CRM sync.

Email

Capture unique IDs like customer or employee numbers with the External ID question in Zonka Feedback.

External ID

Use the Gender question in Zonka Feedback to capture demographic details and personalize customer or employee experiences.

Gender

Capture validated phone numbers with the Mobile Number question in Zonka Feedback for SMS surveys and contact records.

Mobile Number

Abhishek

Types of questions in Zonka Feedback platform

Question Types

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