Zonka Feedback

Capture feedback and collect data with customized Surveys & Feedback Forms from your audience with Zonka Feedback.

Getting Started with Zonka Feedback 🚀

New to Zonka Feedback? Know how Zonka Feedback works and how it can be used to transform Feedback Management at your business.

What is Zonka Feedback? 👋

Super simple steps to create a Zonka Feedback Account

Creating your Zonka Feedback Account👍

Choose where to have your data processed with Regional Data Hosting in the US, Europe, Australia and India.

Regional Data Hosting

Sonika Mehta

Prabhdeep Kaur

Cheat-sheet and pro-tips to getting started with Zonka Feedback, creating your account, navigating around and downloading Zonka Feedback Offline Apps.

Getting Started

Set Company Name, Time Zone, Country and Company Logo ⚙️

General Settings

Manage Settings for Users like Enabling Export Options, Hiding Personal Information, SMS Notifications & Response Alerts ⚙️

User Settings

Ensure your Contacts are not over-surveyed with Survey Throttling 📨

Survey Throttling

Learn how to remove Zonka Feedback branding and White Label your Surveys including Survey Domain, Email Surveys and SMS Surveys 🏷️

White Labeling your Surveys

Learn how to customize and white-label your Zonka Feedback Survey Links to match your company domain name. 🔗

White-Label your Survey Links 🔗

Task Types

How to set Sender Name & Email Address for Email Surveys?

White Labeling your Email Sender / Sender Authentication in Zonka Feedback

Email Survey Logs in the Settings

SMS Logs in the Settings

Generating Authorization Token for APIs

Cofiguring Okta as SSO for your account

Use Webhooks to trigger requests to your own application when you get a new Survey Response. 🚀

Using Webhooks

Working with Company Settings

Changing your Password

Resetting your Password

Manage your profile, alerts, and digests for seamless survey and feedback management. 

My Profile, Alerts and Digest

How to set up Survey question-based alerts in Zonka Feedback?

Discover how Alerts & Notifications in Zonka Feedback help teams act instantly on customer and employee feedback.

About Alerts & Notifications in Zonka Feedback

Setting up Response Notifications

What are Custom Alerts and how to set them up?

Alerts and Notifications

It's neat. It's simple. And it takes you to all the right places. 🖥

Understanding your Zonka Feedback Dashboard and Navigations

Trying out Zonka Feedback’s 14-day Free Trial

Pre-Capture Screen collects key info before surveys, now available for web and device platforms.

What is a Pre-Capture Screen?

Understanding Zonka Feedback's Web Platform Interface

Login into your Account

Go to Website

Find answers and get help from Intercom Support and Community Experts

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Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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