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Getting Started

Cheat-sheet and pro-tips to getting started with Zonka Feedback, creating your account, navigating around and downloading Zonka Feedback Offline Apps.

Feedback and Survey Management

Collect insights at every touchpoint to optimize experiences and enhance the entire customer journey.

NPS Surveys & Best Practices

Learn about Net Promoter Score surveys and gain insights on best practices to improve customer satisfaction.

Closing the Loop via Response Inbox

View responses in real-time, take action and Close the Feedback Loop with Zonka Feedback πŸ”„

Survey & CX Automation

Automate your survey and CX processes to save time and increase efficiency.

Zonka Feedback AI
Reporting and Analytics

Learn all about Zonka Feedback's Survey & Feedback Reports and Analytics πŸ“ˆ

Contacts and List Management

Know all about Contacts, Contact Attributes and Contact Lists in Zonka Feedback πŸ‘©β€πŸ’ΌπŸ‘¨β€πŸ’Ό

Working with Location-Based Surveys

Have multiple business locations, outlets or centers? Set up them easily in your Zonka Feedback to take feedback and look at location-based reports. πŸŒπŸ“

User Management and Inviting your Team

Add and Manage Users in your Team πŸ‘₯

Creating and Customizing your Surveys

Learn how to easily create and customize Surveys and Feedback Forms with Zonka Feedback