Zonka Feedback

Automate actions and do customer experience management efficiently with Workflows in Zonka Feedback. 🪄

CX Automation with Workflows ⚙️

Send automated emails to your respondents in real time and acknowledge them according to the feedback they've provided.

Create a rule for automating tag assignment to your responses based on some keywords or phrases.

Simplify your customer feedback process with automated Sentiment-Based Workflows

Automate your survey and CX processes to save time and increase efficiency. 

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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