Survey questions are the ones which you add in a survey form to take responses against it. In Zonka Feedback, you get different categories of questions to add in a survey The type of questions vary from general questions to rating scale. The types below :-
- General Questions - It contains questions like single line/ multi line text box, dropdown menus. etc.
- Rating Scales - It contains questions for rating scale based questions like 5 star/4 star rating and so on, Net Promoter Score, Customer Effort Score etc.
- Respondent Questions - These are the single response questions like Name, Mobile Number, Unique ID etc.