Once you have many Contacts in your Zonka Feedback account, you may find the need to often Search and Filter the Contacts.
Ways to Search & Filter Contacts
To Search & Filter your Contacts, follow these steps.
- Search Box — Type in the Contact Name, Email Address or Mobile Number to search the Contact.
- Search by List — Select the List from the List dropdown to find Contacts that have been added to a particular Contact List
- Search by Survey Response — Select the Surveys from the Survey dropdown to find Contacts that have responded to a particular Survey.
- Filters — There are multiple Filters you can use while Searching for Contacts. These include:
· Source: The source of the Response like Online, Email, SMS, Tablet
· Last Response: Date Range when the last response was submitted by the Contact
· Contact Attributes: like Country, Language, Time Zone, Anniversary, Birthday
· Custom Contact Attributes