In this article:
About your 14-day Free Trial
Starting your trial
Answers to your pretrial questions.
About your 14-day Free Trial
Unlock the full potential of Zonka Feedback’s features - free of 14 days!
Place 50 responses and every Premium feature at your fingertips for a fortnight!
| Features | Description |
1 | 50 responses | Collect 50 responses from as many CX projects and/or surveys as you wish to create - or consolidate your responses into a single NPS, CES, or CSAT project |
2 | 5 users | Invite 5 members of your team to participate and experience the results as they roll in. You can even set up users to run their own studies under the trial. |
3 | 3 devices | Add up to 3 devices to the platform to facilitate offline feedback collection through devices, tablets, or kiosks. |
4 | Unlimited Surveys | Create as many new projects as you’d like. Trial one survey or trial a dozen. Learn which projects work best for your organization. |
5 | Additional Questions | You can add as many questions as you like to your survey. There are no limitations on the number of questions you can add. |
6 | SMS credits - 10 | You can send SMSes using up to 10 credits, depending on the country or region to which you're sending the SMS. You can read articles on SMS credits and SMS Gateway options to gather more information. |
7 | Email surveys- 50 | You can send up to 50 email surveys in a free trial |
8 | Premium Integrations | Enable our family of Premium integrations — including Salesforce, Zendesk, Freshdesk, Hubspot, Intercom, Slack, Pipedrive, Microsoft Teams, Jira and many, many more. |
9 | Send from your email domain | Send emails from your own domain and give that special brand assurance to your surveys — which can help drive up response rates |
10 | Language Translations/Multi-lingual surveys | Build custom translations to localize your questions and choice options in your survey projects |
11 | Advanced Reports and Analytics | Access and analyze all reports and analytics in real-time to gain valuable insights. Utilize advanced reporting features to thoroughly analyze responses and derive meaningful conclusions. |
12 | APIs and Webhooks | Leverage our public APIs and webhooks to seamlessly send surveys from your own platform or any external tool. Integrate with ease and streamline your survey distribution process. |
13 | SMS and Email Survey Logs | Track the delivery, opening, and response status of the emails and SMS messages you send out to ensure comprehensive monitoring of your communication efforts. |
14 | Survey Throttling | You can set survey throttling to ensures that your Contacts and Respondents are not sent surveys more than once in a specific time period. This ensures that Contacts are not over-surveyed in a given period of time. |
15 | Google Analytics | Add your Google Analytics ID in Zonka Feedback and track it. |
16 | Logics based redirection | Redirect your customers or respondents to different websites or pages based on their survey responses. |
17 | CX Automation and Workflows | Automate your replies and notifications effortlessly using workflows and automation features in Zonka Feedback |
Starting your Free Trial
It's super simple to create your account with Zonka Feedback.
To create your Zonka Feedback account, follow these steps.
Go to Zonka Feedback's Free Trial Sign Up page
Fill up the short form with your Name, Email Address, Company Name and choose a Password.
You can also choose the data center/server where you want your data to be stored. We offer Regional Data Hosting in both the US and EU regions, ensuring compliance with your data storage preferences and regulations.
Once done, your account will be created and you will be able to use Zonka Feedback's Free Trial for 14 days.
Answers to your pretrial questions
When someone says free, our radar goes up, and so does yours. And dare we mention the fine print? Sure, why not! Review questions 5, 6, and 7 specifically.
These questions will help you confidently get the most out of the next two weeks. We think you'll find great value in our Customer experience and product feedback platform.
Is the trial period has all the premium features?
Are there any limitations during the trial period?
Can I upgrade my plan during the trial?
What happens if I don't cancel my free trial?
How will I be notified about the trial status and expiration date?
What if I am mistakenly charged at the end of my trial?
Can I do multiple trials?
Is the trial period has all the premium features?
Yes!
You can start your free trial immediately and gain access to all the premium features available in our Growth and Enterprise plans.
This allows you to explore and experience the full range of capabilities before making a decision to purchase.
Are there any limitations during the trial period?
No.
You can explore all the premium features, invite your team members, and collect upto 50 responses! Visit our Integrations section to discover seamless integration possibilities with the tools you may already be using.
Can I upgrade my plan during the trial?
Certainly!
You can definitely upgrade your plan anytime during your free trial. Simply choose the plan you'd like to upgrade to, and upon purchase, you'll immediately gain access to the upgraded features.
What happens if I don't cancel my free trial?
If you haven’t canceled your free trial, you account will expire after 14 days, and you won’t be able to access it anymore. To regain access, you'll need to upgrade it to any paid plan or reach out to our customer service representative team.
How will I be notified about the trial status and expiration date?
When you start a trial, we’ll send you an email immediately with details of your trial program. We’ll also send you an email notice 2 days before your trial ends.
Furthermore, at the top of your dashboard, we’ll display how many days are left in your trial experience.
What if I am mistakenly charged at the end of my trial?
Heaven forbid this should ever happen! You should never be charged for a trial!
When you sign up for a free trial, we don't ask for any card details initially. You can simply sign up with your name and email address to start your free trial. Therefore, there's no way of being charged at the end of your trial period.
Can I do multiple trials?
No!
Each email address can only initiate one free trial. However, if you feel you didn't have a chance to fully explore the platform's features during your trial, you can always reach out to our customer service representatives, and we'll help you sort out.