Skip to main content
All CollectionsZonka Feedback AI
Create Surveys with AI
Create Surveys with AI

Let the magic of AI create a survey for you

Prabhdeep Kaur avatar
Written by Prabhdeep Kaur
Updated over 3 months ago

Creating surveys with AI can significantly streamline the survey creation process while enhancing the quality and relevance of the questions. This help article will walk you through the steps to create AI-powered surveys, customize them, and optimize the questions to align with your goals.

In this section


What is AI in Zonka Feedback

We integrate AI to assist users in designing surveys that are tailored to specific objectives and audiences.

The AI tool generates survey questions, optimizes question flow, and provides recommendations to ensure your survey is effective and engaging.

In essence, AI in Zonka Feedback acts as a smart assistant that speeds up the survey creation process, provides data-driven suggestions, and helps you create surveys that are both effective and aligned with your specific objectives.

Benefits of Using AI for Survey Creation

  • AI can quickly generate survey questions based on your inputs, reducing the time spent on manual survey creation.

  • AI analyzes data and patterns to suggest questions that are most relevant to your target audience.

  • While AI provides a strong foundation, you can still customize every aspect of your survey to ensure it aligns with your brand and goals.


How to Create a Survey with AI

  1. Start by logging into your Zonka Feedback account.

  2. Navigate to the dashboard.

  3. Click on “Add Survey” and select the option to use AI.

  4. Provide a short summary or description of the survey you'd like to create.

    1. You can also include a description of your company to help the AI tailor the questions to your specific needs.

  5. Based on your inputs, the AI will generate a list of questions.

  6. Review the suggested questions, and edit or customize them to better suit your brand’s voice.

  7. Add or remove questions, reorder them, and ensure the survey flows logically.

  8. Preview your survey to check for any issues using the "eye icon."

  9. Once satisfied, finalize your survey.

  10. Choose your distribution channels (e.g., email, SMS, web, kiosk) and launch your survey.


Optimizing and Customizing AI-Generated Survey Questions

Using Prompts for Better AI-Generated Questions

  • Provide clear and specific prompts to guide the AI in generating relevant questions. For example, inputting “customer feedback on new product features” will help the AI focus on relevant aspects of your product.

Editing and Customizing AI-Generated Questions

  • Modify the wording to match your company’s tone.

  • Add additional questions to address specific areas of interest.

  • Reorder questions to ensure a logical flow that aligns with the respondent’s journey.

  • Customize the survey’s appearance, including colors, fonts, and logos, to ensure it reflects your brand’s identity.

Best Practices for AI-Optimized Surveys

  • Ensure that questions are clear and unambiguous.

  • Keep questions focused on the survey’s goals.

  • Use AI to create questions that encourage thoughtful responses rather than simple yes/no answers.


FAQs on AI Survey Creation

Common Questions about AI in Zonka Feedback

  • How Accurate Are AI-Generated Questions?

    • AI-generated questions are based on data analysis and patterns, but it’s always recommended to review and customize them for the best results.

  • Can I Edit AI-Generated Questions?

    • Yes, Zonka Feedback allows you to extensively edit and customize AI-generated questions to better fit your needs.

Tips for New Users

  • Try varying your inputs to see how the AI adjusts its question generation.

  • Always review AI-generated content to ensure it aligns with your goals and branding.

  • Conduct a test run of your survey to catch any issues before it goes live.

Did this answer your question?